Welcome to the interop.io Community - FAQ/Guidelines

What the interop.io Community is (and isn’t)

This is a community forum for developers, product manager, platform administrators, designers and anyone working with or building for interop.io on desktop and web. It’s the place to talk about patterns, APIs, deployment, security, use cases, ask questions and have a constructive conversation that builds better knowledge.

It is not an official support channel (please raise bugs in our support portal) or a place for sales/marketing. Please treat every community member with respect and let’s share skills, knowledge and interests through ongoing conversation.

Why should I join?

:speech_balloon: Ask questions, brainstorm solutions

:envelope: Get notified about news, articles, projects and code samples

:rocket: Showcase your expertise and be recognized

:bookmark: Learn from others’ experience

:magnifying_glass_tilted_right: Use it as a one-stop shop for anything interop.io

Connect with peers and build a real network

Tools automate tasks. Networks unlock deep knowledge, context and hidden opportunities. In times of change, the edge isn’t one more framework, but often people sharing experience, honest opinions and building trusted relationships. This community helps you build that kind of network on the back of shared work.

→ SIGN UP :rocket:

 

Community membership is free and will always be free. Signup takes 30 seconds - you just need email, enter a username you like and a strong password.
Social signin via Google, X, GitHub is also available and even faster.

Your Participation Counts

The conversations we have here set the tone for every new arrival. Help us influence the future of this community and products by choosing to engage in discussions that make this forum an interesting place to be.

After you login you’ll find that you can use likes, flags, replies, edits, bookmarks, watching, etc, to improve your own experience, and everyone else’s, too.

Improve the Discussion

Help us make this a great place for discussion by always adding something positive to the discussion, however small. One way to improve the discussion is by discovering ones that are already happening.

What you can share vs. what you mustn’t

Share: code snippets, logs with secrets removed, architectural diagrams, benchmarks, tips, and lessons learned.

Do not share: client names, trading strategies, MNPI, internal bank data, credentials, endpoints behind your firewall, or anything under NDA. When in doubt, use the private customer area or open a support ticket.

Sanitize before you post (30-second checklist)

  • Remove API keys, tokens, passwords.
  • Scrub hostnames, internal URLs, IPs, client IDs.
  • Replace real names or account numbers with placeholders (e.g., CLIENT_A).
  • Clip logs to the failing section; no full dumps of proprietary systems.
  • If you cannot safely anonymize, move the conversation to the private category or support.

If You See a Problem, Flag It

Moderators have special authority; they are responsible for this forum. But so are you. With your help, moderators can be community facilitators, not just janitors or police.

When you see bad behavior Just flag it - we’ll immediately receive a notification and manually review. If enough flags accrue, action will be taken, automatically.

Posts by new users might be reviewed, but not everything, the moderators and site operators take no responsibility for any content posted by the community, so please make sure you understand code snippets you might be copy/pasting and actions you are taking.

Always Be Civil

  • Don’t post anything that a reasonable person would consider offensive, abusive, or hate speech.
  • Keep it clean. Don’t post anything obscene or sexually explicit.
  • Respect each other. Don’t harass or grief anyone, impersonate people, or expose their private information.
  • Respect our forum. Don’t post spam or otherwise vandalize the forum.

This is a public forum, and search engines index these discussions. Keep the language, links, and images safe for family and friends.

Keep It Tidy

  • Use a clear title: problem + area and make sure you select the relevant product category.
  • Add environment info: OS, versions, deployment model, relevant logs (redacted).
  • Include a minimal repro (tiny repo, gist, or snippet).
  • Don’t cross-post the same thing in multiple topics.
  • Don’t divert a topic by changing it midstream.
  • Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

Post Only Your Own Stuff

You may not post anything digital that belongs to someone else without permission. You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images), or for breaking any other law.

Posting in the private customer area

If you’re a current customer and need access, DM @toni.petrov with your company name and we’ll add you. Keep the same redaction discipline there; it’s private, not a data-dumping ground.

Community help vs. official support

Community = best effort. No SLAs. You’ll often get great answers fast, but nothing guaranteed.
Official support (bugs, vulnerabilities, feature requests) = use the support portal. You can still discuss ideas here, but tickets/tracking live in support.

Security & responsible disclosure

If you think you found a security issue, do not post details here. Report privately via the support portal with “Security” in the subject. We’ll acknowledge and coordinate fixes. Public discussion can follow after remediation.

Legal notes

  • Content here is technical discussion and not investment advice.
  • By posting code, you confirm you have the right to share it. If you don’t specify a license, we’ll treat examples as permissively licensed (Apache-2.0).

Powered by You

This site is operated by your friendly moderator team and you, the community. If you have any further questions about how things should work here, open a new topic in General / Feedback and let’s discuss! If there’s a critical or urgent issue that can’t be handled by a meta topic or flag, contact the moderators.

Welcome aboard and special shout-out to our first members :tada:
@tomh @rahul.metta @sunsay00 @joel.fringeli @andrew.jones @sgallagher @vinothkumar.murugesan @steven.paske @Nicholas.head @npragdesh @terry.thorsen @iskren.io.sfa

We’re just getting started and you can help us improve by